Gale Mote Associates was born out of a love for teaching in November, 1990. Since that time, our organization has become a widely sought-after resource for motivational keynote presentations, seminars, workshops, after-dinner presentations, customized skills training courses, and organizational development consulting.

We believe that organizations are 90% a people business where the hard stuff is easy, the soft stuff is hard, and the soft stuff is more important!  Organizations don’t make decisions, people do.  Businesses don’t provide customer service, people do. Companies don’t manufacture and sell products, people do.  Organizations don’t take care of the sick and elderly, people do.  A key challenge for businesses today is to attract and retain great people; people who always give their very best because they WANT to, not because they HAVE to!

When your associates feel good about themselves, where they work and the people they work with, they will make a positive difference to your customers.  Internal customer satisfaction is a prerequisite to external customer satisfaction.  In today’s global, high-speed, and competitive world, your customers have endless choices about where they take their business.  You need them to choose you and then, spread positive comments everywhere!

Gale Mote provides you and your organizations with the counsel, training, and support you need to increase quality, productivity, and service through people!